This week, telecommunications company Telstra suffered a major outage, leaving thousands of Australians unable to use their services such as mobile phones.
The outage impacted Triple Zero calls and some small businesses using EFTPOS machines as well as public transport services in Victoria and New South Wales.
But how can the risk be minimised when we depend a lot on telecommunications infrastructure?
Image: Image Credit: Franckinjapan / Unsplash
Produced By: Eduardo Jordan
Featured In Story: Niusha Shafiabady – Professor in Computational Intelligence, Australian Catholic University
First aired on The Wire, Friday 10 July 2026